Shipping & Delivery Policy

Please take note that our free shipping policy is applicable only when explicitly specified as part of ongoing promotional campaigns or special offers.

Kindly familiarize yourself with our shipping policies outlined below:

Complete Address Information: To facilitate the smooth shipment of your order, it is crucial to provide a full postal address, including the pin code, email ID, and contact number. Please double-check your pin code and contact number before finalizing your order. In case of an incorrect address leading to a parcel return or non-delivery, we reserve the right to charge an additional shipping cost for resending the parcel to the correct address. If the initial delivery attempt fails due to reasons such as an incorrect or insufficient address, the recipient not being at home, the address being locked, or refusal to accept, the customer will still be charged for the order. Refunds will not be provided for such instances.

Order Processing Time: Our team requires 2-3 days from the order date to process your order efficiently. Unforeseen situations like items being Out of Stock or unavailability of the vehicle may extend the processing time by a day or two. We are dedicated to expediting deliveries as swiftly as possible.

Delivery Schedule: Our courier partners will deliver your shipment on Monday to Saturday, between 9 am to 7 pm. Please note that working days exclude public holidays and Sundays. The delivery time is subject to factors beyond our control, including unforeseen delays by our courier partners and transporters due to weather conditions and strikes.

Order Tracking Information: Once your package is dispatched, we will promptly email you the order tracking details. We appreciate your patience until you receive this notification.

It’s important to note that issues arising from Courier/Logistic Partners are beyond our control at www.kdeehub.com. We will make every effort to resolve problems within our control, but we do not guarantee resolutions for extreme situations.

Please keep in mind the following:

  • Minimum order should be above Rs.200.
  • Standard delivery charges are applicable.
  • Standard delivery charges are calculated based on the order’s weight and the distance of the delivery location from Madurai.

For any additional clarifications, feel free to reach out to us at contact@kdeehub.com.